PWM-CLEANING: L1 CUSTOMER MANAGEMENT - AOP
TGS-2018500775
What's In It For Me
At the end of the course, the learners will be able to:
- Observe good personal grooming, proper hygiene standards and display of positive image.
- Maintain good interpersonal relationship and proper communication with customers.
- Practise good service delivery.
Course Overview
The unit covers the basic knowledge and skills required in maintaining good personal grooming and hygiene standards. This also includes improving interaction with customers, clients, as well as providing quality service delivery; contextualized for tray return workers in food shops, canteens and coffee shops.
Training Type
Full Time/ Part Time
Mode of Assessment
For this course, you will be assessed based on the following assessment methods.
- Simulated Performance
- Oral questioning
Who Should Attend
- For new entrants into the environmental services industry.
- Those currently working in the environmental services industry and would like to upgrade their skills.
Course Duration
Total Hours: 2.00 Hours
Total Training Duration (Hour)
Training Hours: 1.00 Hours
Assessment Hours: 1.00 Hours
Pre-requisites
The learners need to have minimum three months of industrial experience.
Funding Information
Funding Validity Period:
01-Jun-2019 to 30-Nov-2026
Additional Notes
SkillsFuture Credit (SFC) Eligible: Yes
All Singaporeans aged 25 and above can use their SkillsFuture Credit from the government to pay for the approved skills-related courses.
For more information, visit the SkillsFuture Credit Website (https://www.skillsfuture.gov.sg/initiatives/mid-career/credit)
Course Pre-Requisites
Documents
Price
| Course Fee Payable | ||
|---|---|---|
| Original Fee | Before GST | With GST (9%) |
| Course Fee | $120.00 | $130.80 |
| Corporate Pricing (Fee payable to Training Provider) | ||
| Non-SME | Before GST | With GST (9%) |
| Eligible for Baseline SkillsFuture Funding | $60.00 | $70.80 |
| Eligible for SkillsFuture Mid-career Enhanced Subsidy | $36.00 | $46.80 |
| SME | Before GST | With GST (9%) |
| Eligible for Baseline SkillsFuture Funding | $60.00 | $70.80 |
| Eligible for Enhanced Training Support for SMEs | $36.00 | $46.80 |
Please note that prices are subjected to change.
